Monday, June 21, 2010

Line Up the Inspectors

Inspections are a way of life for hospital administrators. Truly, administrators see a line of inspectors coming through our institutions on a continual basis. From food inspectors to elevator inspectors, and fire marshal’s to lab inspectors, you name it and we probably have an inspector waiting their turn for a chance to take a thorough look into our policies, procedures, and practices.

At GRMC, the “queen” of inspections is Suzanne. Of course, she gets plenty of help throughout our hospital, but you can be sure she is in charge when it comes to inspections. I am so grateful for her care and dedication to this responsibility because she is the best. I never worry about GRMC not being prepared for any and all inspections. She is knowledgeable, diligent, and thorough.

Case in point, last week I sat in on the exit conference from the state “nuclear” inspector. No, we don’t get our power from a little nuclear reactor in our boiler plant, but rather we have a license for our nuclear medicine program and we are inspected every four years. Nuclear medicine involves the use of very small amounts of nuclear tracers or isotopes, injected into the patient and then visualized using a special gamma camera. The inspector had truly glowing things to say about our program. Now in this case, the imaging director Gina and the nuclear medicine technologist Jake take a lead role with Suzanne’s support in managing our program.

Nuclear medicine technologist Jake Crawford carefully monitors a patient.

This is Jake’s passion. The inspector said with a smile several times, there are “no violations” and added with emphasis how proud we should be of Jake and his attention to every detail with this program. Well, Jake is indeed just another example of the hundreds of GRMC team members who take their jobs seriously and excel for the benefit of our patients. I am proud of Jake, Gina, and Suzanne for a job very well done. Although I don’t know which inspector will come through our doors next, I am confident we are ready to show off the talents and skills of our team. Because when it comes to being prepared every day for meeting the needs of the people who depend on us, we care deeply; and it shows when the many inspectors do their job of making sure we’re doing it by the book!

The postings on this site are my own and don’t necessarily represent GRMC’s positions, strategies, or opinions.

No comments: